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XtreSoft

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23 reviews
  • 1 profiles
  • 1 categories
Average star rating
3.3
Serving customers since
2015

Profile Name

Star Rating

12
3
2
0
6

XtreSoft Reviews

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Profile Name
Star Rating
12
3
2
0
6
Derek P.
DP
Derek P.
Dragon Ball Scholar | Creator of Dragon Ball Culture Daily | Author of The Dao of Dragon Ball Book Series
08/31/2022
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

A Lifesaver!

I am one of the unfortunate AppSumo customers who bought the lifetime deal for Rootpal website hosting. They were decent for a while, but then their entire platform crashed in July for a week and all their sites went down. There was nothing I could do because I didn't have any recent backups, and neither did they. Doing backups by hand is laborious, so I tend to forget about them or put them off. So I was held hostage until Rootpal restored my sites. This motivated me to find a backup solution, and I remembered BackupSheep. I bought a tier-1 code and scheduled it for weekly backups of my database and all the files on my FTP. Wouldn't you know it, but Rootpal got hacked on August 18 and all of their servers were deleted. Every single site was destroyed. My sites are still not up, as of August 31! And most people who do have their site restored are furious about how old the backups are, from June and July. Months of work, email archives, you name it, all gone! Thankfully, I had my BackupSheep backups. I gave Rootpal more than a week to restore my site, and they've failed to communicate. As we speak I'm transferring my hosting to a VPS and importing the files and database. Should have done it sooner. Also should have done daily backups. Lesson learned. I'm just glad that I have the option to restore them somewhere else. Thanks, BackupSheep!
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
08/16/2022
Validated Reviewer
Verified Current User
Review source: Organic

Unreliable backups - founder hardly cares - features updates are false promises

The concept is good. Backups are agnostic of the application, be it WP or a custom application.
MG
milan g.
04/17/2022
Validated Reviewer
Review source: Organic

Bad support, barely works and stay away

its cheap, 59$ for 1 TB storage lifetime its a great deal price per gb. i wated a backup of my scripts, it should allow to back it up.

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HQ Location:
Hamilton, ON

Social

@xtresoft

What is XtreSoft?

XtreSoft is a software vendor that offers technical support services through its website at https://support.xtresoft.com. Their platform is designed to assist users with troubleshooting and resolving issues related to their software products. The company's focus is on providing timely, efficient, and accessible support to ensure that customers can maintain optimal performance of their XtreSoft solutions. The site likely includes resources such as FAQs, user guides, and contact information for additional support needs.

Details

Year Founded
2015