Support staff is friendly and available. Many useful features are built into the software, although chronic glitches make many of them unrealiable.

I have been using WR S for 10 years now. They continue to improve the product. WRS is very easy for new people to learn. New staff accommodate quickly. It is very easy to customize WRS based on the needs of your practice. I particularly like the ability to set rules for health maintenance such as cancer screenings, lab tests, and other routine care such as immunizations. They have been doing my billing for a couple of years and they do a great job, saving me a lot of money versus hiring my own staff to do it. They follow up on unpaid claims and even catch errors in my notes where I failed to document charges.