Worktual
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All Products & Services
Worktual is the smarter-talking-better-sharing-faster-meeting communications platform. Set up where you set down with access through browser or app.
Worktual's Ucaas product is called ucaas (UCaaS), which provides a cloud-based platform for enhanced communication and collaboration. It offers features such as video conferencing, screen sharing, file sharing, and team messaging, all within a single interface. ucaas is designed to provide a seamless and efficient communication experience for teams, allowing us to collaborate effectively and stay connected from anywhere
Lola is a conversational AI chatbot built to make customer chats simple, smart, and smooth. It supports over 18 languages and connects effortlessly across your website, WhatsApp, and other channels. By learning from past agent conversations, it solves even tricky queries with speed and accuracy. From capturing leads to booking appointments and giving tailored product tips, it handles it all with ease. Lola grows with your business, plugs into your tools, and adapts to your industry, helping you serve better, sell more, and build lasting bonds.
Worktual Reviews
Tanmay S.
Impressive tool for customer support management
Kayden K.
Efficient Virtual Workspace with Room for Improvement
Verified User in Computer Software
Worktual helped us optimise our Customer Operatios
About
What is Worktual?
Worktual empowers businesses to transform customer engagement with AI-native automation and Unified Intelligence. Our Cognitive Customer Data Platform (CDP) unifies customer data, behavioural insights, AI memory, and real-time analytics to deliver personalised experiences and data-driven decisions. The AI Omnichannel Contact Centre enables seamless communication across voice, chat, email, WhatsApp, and social channels, while the AI-Native CRM streamlines sales, customer support, and lifecycle management. Powered by ML, NLP, and LLM technologies, Lola AI delivers intelligent 24/7 conversational support. Worktual also provides AI-powered Ticketing, Campaign Management, and Customer Value Management solutions, helping organisations across healthcare, banking, retail, logistics, education, real estate, and other industries improve efficiency, customer satisfaction, and business growth.