Generally an easy to use platform. Some features lack what should be simple features (eg - the ability to use the scroll on your mouse to move through the schedule). Tech support is terrible. A few years ago tech support became a separate service that required a very expensive membership. This change happened with little to no notice, and inquiries that had been submitted prior to this new approach were left unanswered. Scheduling is one of this program's best features. The ability to color code and easily move between appointments at a glance is integral to our practice's ability to move seamlessly from appointment to appointment.