

WebPlatform is a customer operating system for growing businesses, helping teams manage the complete customer journey from lead capture and conversations to bookings, orders, payments, automation, and customer retention. The platform brings CRM, customer management, WhatsApp and email engagement, appointments, ecommerce workflows, analytics, and automation into one connected workspace. WebPlatform integrates with existing business tools and supports industry-specific workflows for healthcare, spa and wellness, ecommerce, and service businesses. With WebPlatform, businesses can centralize customer data, automate repetitive follow-ups, improve customer engagement, and turn more interactions into conversions and repeat business.

WebPlatform is customer management software combining CRM, appointment booking, ecommerce, and marketing automation in one workspace. It consolidates interactions from websites, email, WhatsApp, and commerce systems, capturing leads and tracking inquiry sources to identify valuable channels. Website activity, chats, campaigns, bookings, and orders are organized into customer timelines. Appointment management covers bookings, staff schedules, reminders, memberships, and follow-ups. Integration with Shopify, WordPress, and WooCommerce unifies orders and shopping behavior with retention workflows. Marketing automation enables consent-aware campaigns, reminders, and win-back journeys. Its modular design lets businesses start with one workflow and expand as needed. Support is provided for setup, integration, and training. WebPlatform connects the customer journey from inquiry to repeat purchases.
WebPlatform by TechSkype helps spa, wellness and retail businesses launch digital experiences, manage customer journeys and grow repeat revenue from one connected workspace. The platform brings together websites and storefronts, appointments, commerce, WhatsApp and email campaigns, customer management, analytics and AI-assisted lead workflows. Businesses can start with the capabilities they need and add modules as they grow. WebPlatform is built and operated by TechSkype in New Delhi, India.