Canvas

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Canvas is a Voice of the Customer (VoC) platform developed by Watermelon that collects and analyses customer feedback. It allows users to: - Design and distribute real-time surveys to measure metrics such as Net Promoter Score (NPS), customer satisfaction and ease of use. - Aggregate survey responses and visualise results in dashboards to identify trends and insights. - Integrate with other software systems to streamline data collection and analysis. - Use AI-based features to assist with processing and interpreting customer feedback. The platform provides a user-friendly interface for survey creation, data visualisation and feedback analysis.