

Waitflo.App | Waitlist is cloud-based software for managing waitlists and reservations in hospitality. It centralizes waitlist management, online bookings, guest communication, and analytics into one dashboard accessible on multiple devices. Guests can join digital waitlists or make reservations 24/7, with automated notifications sent throughout their journey. QR code self-check-in allows contactless queue joining, while two-way SMS enables personalized communication, reminders, and real-time updates. A customer database tracks guest preferences for tailored service, and real-time analytics offer insights into peak hours and performance. Multi-location support lets managers oversee operations across venues from a single interface. The platform integrates with websites, Google Reserve, and offers features like custom branding, geo-fence check-in, and API access for advanced integrations.

Waitlist Management · Queue Management · Reservation Software **Waitflo is a cloud-based waitlist management, queue management, and reservation software platform that helps restaurants, cafés, bars, salons, barbershops, spas, and other service businesses manage customer queues, bookings, and guest communication from one dashboard.** Waitflo replaces manual paper waitlists and fragmented booking processes with digital waitlists, online reservations, QR code check-in, real-time queue tracking, and automated SMS notifications. Customers can join a waitlist using a QR code or online link without downloading an app, while staff can manage guest flow and notify customers when their table, appointment, or service is ready. **Key features include:** - Digital waitlist and queue management - Online reservations and appointment scheduling - QR code and link-based guest self-check-in - Automated SMS notifications and two-way messaging - Real-time waitlist dashboard and analytics - Customer profiles, history, and preferences - Website booking and waitlist widgets - Multi-location management, API access, and webhooks on eligible plans Waitflo is designed to help businesses reduce front-desk workload, improve communication, organize walk-ins and reservations, and deliver a smoother customer experience during busy periods. Whether you operate a restaurant, café, bar, salon, barbershop, or multi-location service business, Waitflo provides digital tools to manage waiting lists, reservations, and customer flow in one place. **Explore Waitflo:** https://waitflo.app/