I really like the onboarding process in Volunteero because of the level of automation it provides. It allows us to process volunteers relatively quickly, particularly around DBS checks, while giving me and my colleagues clear visibility of which stages of the process need attention. I also really appreciate how flexible the system is and how easily it can be tailored to meet an organisation's specific needs. For example, we chose to embed support videos throughout our onboarding journey, which has helped provide volunteers with clear guidance and made the overall experience more engaging and accessible. The ability to customise the process in this way has been a real benefit and has helped us create an onboarding journey that works well for both our volunteers and our team.