Volie
4 reviews
- 1 profiles
- 1 categories
Average star rating
5.0
Serving customers since
Volie Reviews
KF
keryn f.
Boosts Agent Efficiency with Excellent Reporting
I use Volie for keeping track of my BDC Sales and Service agents, different campaigns, and our customer base. I really like their campaign reporting feature and agent efficiency feature. They show how agents are moving in their day-to-day activities and help me see which campaigns are working and which aren't. Additionally, the reporting is helpful, and help is provided when needed.
RG
Rob G.
Industry-Leading Support and Frictionless Outbound Calling with Volie
It is hard to give just one answer on what I like best about Volie. First, the support you receive from Volie is the best in the industry. You are assigned a customer success manager and they are truly experts on the Volie product. The best feature about the Volie is that we are able to deliver outbound calls to our agents like they are inbound calls. This has reduced the friction in outbound calling and has greatly increased our customer retention.
UA
Verified User in Automotive
About
What is Volie?
Volie is a company that specializes in providing call center solutions designed to enhance communication efficiency for automotive dealerships. Their platform automates and streamlines outbound and inbound call management processes, enabling dealerships to improve customer interactions and increase productivity. Key features include integrated CRM capabilities, real-time reporting, and customizable workflows. Volie aims to optimize the customer experience while driving sales and service opportunities for its clients.
Details
Website
volie.com