Veracity Consulting, Inc. is a business and technology consultancy dedicated to optimizing organizational performance through tailored solutions that align with clients' strategic objectives. As a Premier ServiceNow Partner, Veracity leverages deep industry expertise and a collaborative approach to deliver immediate gains and sustainable growth. Their agile solutions enhance operational efficiency and facilitate seamless technology integration, enabling businesses to thrive in dynamic environments.
Key Features and Functionality:
- Technology Excellence: Veracity offers comprehensive IT Service Management , IT Operations Management , Strategic Portfolio Management , and IT Asset Management services. These solutions modernize and automate IT operations, ensuring continuous service availability and enhanced productivity.
- Employee Experience: By implementing HR Service Delivery , Workplace Service Delivery , Employee Center Pro , and Employee Journey Management, Veracity creates connected workforces. Their solutions streamline onboarding and offboarding processes, simplify access to services, and support information dissemination, empowering employees to excel from any location.
- Customer Experience: Veracity enhances customer service through Customer Service Management and Field Service Management solutions. By integrating front, middle, and back-office operations, they proactively address issues and automate common requests, resulting in improved customer satisfaction and operational efficiency.
- Operational Excellence: Specializing in Integrated Risk Management , Governance, Risk, and Compliance , Security Operations , Vendor Risk Management , and Environmental, Social, Governance , Veracity embeds risk-informed decisions into daily operations. This approach provides real-time visibility, mitigates risks, and fosters a resilient, growth-focused business environment.
- Creator Workflows: Addressing challenges like shadow IT and legacy applications, Veracity transforms outdated systems by integrating them into organizational governance frameworks. Utilizing low-code development and hyper-automation, they empower teams to innovate, enhance agility, and boost productivity.
Primary Value and Solutions:
Veracity Consulting, Inc. delivers significant value by aligning technology solutions with business goals, thereby enhancing operational efficiency and fostering innovation. Their expertise in ServiceNow enables clients to automate processes, improve employee and customer experiences, and manage risks effectively. By offering customized solutions across various domains, Veracity addresses unique organizational challenges, driving sustainable growth and competitive advantage.
