Vascue builds an operational spine for healthcare providers: an AI front desk for patient communication and booking over WhatsApp and other channels, and claims automation that turns connected practice-management records into source-linked claim drafts, applies deterministic checks, keeps staff authorisation, routes through each payer's channel and reconciles the result. What's in the system: Front desk - 24/7 multilingual patient messaging, smart scheduling into Cliniko or Nookal, instant quotes from your fee schedule, referral and image reading, and a staff-override dashboard. Claims - quotation and claim-form filling, fee-code mapping, staff-authorised submission and tracking, pre-auth preparation, shortfall flagging and payment reconciliation. Offered through a design-partner programme. Oversight - dashboard oversight, patient journey monitoring and analytics across the patient journey. Live in a hospital radiology department, where the system has handled 110,000+ patient messages, served 6,500+ patients and supported 3,300+ bookings, with staff rating 99.2% of AI responses correct under ongoing human review. Privacy by architecture: most AI tools route patient data through third-party language models. Vascue does not. Raw patient data is handled in a controlled, self-hosted environment, and direct identifiers are masked at the boundary before any content is passed onward, so identifiable patient data never reaches an external model. Vascue Limited is ISO 27001 certified. Learn more: https://www.vascue.io