Octo IT Suite is a unified IT operations platform for managed service providers, internal IT teams, and growing organizations. It combines IT service management, help desk, remote monitoring and management, remote assistance, IT asset management, CRM, documentation and knowledge, password vaulting, security operations, files, onboarding and offboarding, quoting, timesheets, customer administration, and business operations in one connected SaaS platform.
Octo is designed to reduce tool sprawl by giving IT teams a centralized workspace to manage users, devices, tickets, assets, customers, security workflows, documentation, remote operations, and day-to-day service delivery. The platform includes role-based access, tenant isolation, centralized administration, operational workflows, automation, and support for MSP and internal IT use cases.