VA Expert is a Brazilian company specializing in providing comprehensive services for the ServiceNow platform. Established in 2017 by Vinicius and Alex, the company is headquartered in Brasília, Brazil. Initially focusing on ServiceNow pre-sales, VA Expert has expanded its offerings to include a wide range of services such as IT Service Management , IT Business Management , Governance, Risk, and Compliance , Security Operations , and platform development. Notably, VA Expert was the first company to implement GRC solutions in organizations across Brazil and Mexico.
Key Features and Functionality:
- ServiceNow Platform Implementation: VA Expert assists organizations in implementing the ServiceNow platform, ensuring seamless integration with existing systems and processes.
- Custom Application Development: The company develops tailored applications on the ServiceNow platform to meet specific business needs, enhancing operational efficiency.
- Process Automation: VA Expert specializes in automating business processes, reducing manual tasks, and improving overall productivity.
- Continuous Administration Services: They offer ongoing administration and support services to ensure the optimal performance of the ServiceNow platform within client organizations.
- Training and Capacity Building: VA Expert provides training programs to equip client teams with the necessary skills to effectively utilize the ServiceNow platform.
Primary Value and Solutions Provided:
VA Expert addresses the challenges organizations face in implementing and managing complex IT processes by offering specialized services centered around the ServiceNow platform. Their expertise in areas like ITSM, ITBM, GRC, and SecOps enables clients to streamline operations, enhance service delivery, and achieve greater agility. By focusing on continuous employee training and staying updated with the latest technological advancements, VA Expert ensures that clients receive innovative and effective solutions tailored to their unique requirements.
