UppyPro is an AI-powered customer communication platform for online stores and businesses. It brings Instagram DM, WhatsApp Business API, web chat and e-mail into one inbox, where an AI customer service and sales agent replies 24/7.
As a sales agent it knows your catalogue, stock and orders: it finds the right product from a free-form request, confirms size and colour, suggests alternatives and sends a product link or, on Shopify and ikas, a checkout link with the item already in the cart. As a support agent it answers shipping, order status, return, exchange and appointment questions with your own rules and notifies your team when a conversation needs a person. Take over any chat in one tap.
Works with Shopify, ikas, Ticimax and Trendyol. Instagram comment-to-DM automation, WhatsApp button flows, calendar, CRM and iOS / Android apps included. Meta Business Partner. 7-day free trial.