Unified Orders is an operating system for ecommerce sellers. Instead of stitching together an order manager, a listing tool, a WMS, a helpdesk, a returns app, a phone system and a social scheduler, you run everything on one core that already knows your orders, your stock and your buyers.
Sell everywhere. Connect Amazon, eBay, Shopify, Etsy, TikTok Shop, WooCommerce, BigCommerce, Magento, WhatsApp and email. Orders land in one de-duplicated queue, and stock stays in step across every channel.
Talk to buyers. One inbox for eBay, Amazon, Shopify, WhatsApp, email, SMS and your own storefront live chat. AI drafts replies in your voice, Voice Pilot lets you answer by speaking, and every send has an undo window. Calls ring in the app with the caller's last order beside the Answer button.
List and fix. Describe a product once, or let AI fill the form, then publish to Amazon, eBay, Shopify and TikTok Shop. When Amazon rejects a listing, the fixer repairs it, verifies it, and asks you only what needs a human.
Run the warehouse. Draw your floor in the visual warehouse mapper, plan pick waves, pick on tablets, print through a cross-platform print agent, and ship through Royal Mail, Evri, Whistl, Parcelhub, Scurri and Parcel2Go with rules that choose the service for you.
Handle returns. A hosted returns page for buyers, a policy engine that decides what's offered, rate-shopped labels and hand-off codes, and one workbench for returns from every channel.
Know your numbers. A full double-entry ledger fills itself in: cost of goods at dispatch, marketplace fees, VAT, real margin per order, bank reconciliation, and payouts explained line by line.
Grow and automate. Post a product to Facebook, Instagram, X, Google Business, TikTok and Pinterest in two clicks and see which posts sold. No-code rules, an AI agent with an activity ledger, and a notification centre tie it together.
Build on it. Custom apps with scoped tokens, signed webhooks, embedded screens and MCP let you connect your own tools or an AI assistant, with exactly the access you choose.
Every module is included in every plan, with no per-module or per-channel fees, from £199 a month.
