I use the Bodie AI feature often, It is a great way to get immediate support. Processing time has greatly improved. Ticketing system seems to work well. Still love the small company feel and close relationship that we have with our account rep. Never feel like just a number.

It enables us to organize all of our R&D data in one location, which helps with basic functions like searching and sorting as well as more complex functions such as building predictive models. This creates a lot of value in terms of initiating new product development projects with a more advanced starting point (due to the ease at which we can review historical data) and the ability to build strong models that help us more quickly arrive at an optimized material composition. It has also eliminated steps in our process of capturing data and simplified the work of our lab technicians.

It is very flexible in terms of its design, easy to customize to meet our needs. Fairly straightforward to learn how to use it, once the user is committed to using it. I also like the fact that we have the capability to add additional customers, test methods, etc., without having to bother your technical team for small things. Your development team has been super helpful during the development and training stages. It was nice to have patient trainers to help my team get on board. I like the data visualization feature a lot though we still need to use it more often.