tufu

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tufu is AI customer support for small teams, solo founders included. Point it at your website, help center, PDFs or docs and it answers visitors' questions in a chat on your site, by email, or in Slack, Discord and Telegram. Every answer links the page it came from. It's built around the moment a person is needed. Visitors can press "Talk to a human" at any time, and the bot hands off by itself when it can't help. Your team is pinged only when someone asked for a human, a request is still waiting, or a visitor replied, and replies from the inbox, email or a Slack thread land back in the visitor's chat. For online stores, tufu answers shipping, returns and sizing questions from the store's pages. On WooCommerce, the free tufu AI WordPress plugin also answers "where's my order?" with the customer's own order status and tracking, read-only. Also included: a shared inbox, lead forms, playbooks, bookings, knowledge-gap reports and webhooks. Answers run on Claude models included in the plan, or on your own AI key. Free plan with 100 answers a month; paid plans from $19 a month.