Trawelt

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Trawelt is a certified Salesforce partner and boutique consultancy specializing in the travel and hospitality industry. Founded in 2021 and headquartered in Zagreb, Croatia, Trawelt offers tailored CRM solutions that help travel agencies, hotel chains, and boutique hotels personalize guest journeys, optimize operations, and boost profitability. By combining deep industry knowledge with cutting-edge AI technologies, including Salesforce Agentforce, Trawelt delivers innovative, data-driven solutions that streamline processes and enhance customer experiences. Key Features and Functionality: - For Travel Agencies: Trawelt assists in accelerating growth and efficiency by converting leads faster, centralizing customer data, tracking supplier margins, automating workflows with AI, and enhancing decision-making. This approach boosts team productivity and profitability. - For Hotel Chains: The consultancy streamlines operations across multiple locations by centralizing guest profiles, standardizing processes, automating service flows, and enhancing communication. This integration leads to improved performance and guest satisfaction. - For Boutique Hotels: Trawelt offers elegant tools to manage reservations, capture guest preferences, resolve issues promptly, and streamline communication. This enables boutique hotels to provide a personalized, luxury experience even with limited resources. Primary Value and Solutions Provided: Trawelt's primary value lies in its ability to transform travel and hospitality businesses by aligning technology with unique business needs. By leveraging custom CRM solutions and advanced AI, Trawelt helps clients elevate guest experiences, streamline operations, and increase profitability. Their expertise ensures that businesses stay ahead in a rapidly evolving market, providing a competitive edge through personalized and efficient service delivery.