TOW80 Consulting s.r.l., a subsidiary of the DGS Group, is Italy's premier firm dedicated exclusively to ServiceNow solutions. Established in 2019, TOW80 specializes in guiding clients through digital transformation by offering comprehensive services, including consulting, implementation, support, and training on the ServiceNow platform. With a team of over 50 consultants holding more than 110 ServiceNow certifications, TOW80 has successfully completed over 120 projects for more than 60 clients across various industries such as Public Sector, Health, Manufacturing, Financial Services, Energy & Utility, Retail, Telco, Fashion & Luxury, and Education.
Key Features and Functionality:
- Consulting Services: TOW80 provides in-depth assessments, business process analyses, workshops, and solution architecture design to help clients optimize their business processes using ServiceNow.
- Implementation: Employing an agile methodology, TOW80 ensures that ServiceNow solutions meet all project requirements, minimize time-to-market, and adhere to best practices. Services include review and assessment, implementation, integration, and data migration and management.
- Support: Post-implementation, TOW80 offers flexible support services ranging from simple administration to complete configuration and platform evolution, ensuring stable and optimized systems for clients.
- Training: As the only Authorized Training Partner in Italy, TOW80 provides official ServiceNow courses through certified instructors, offering training in various formats, including virtual classes and on-the-job training tailored to client needs.
Primary Value and Solutions:
TOW80 Consulting s.r.l. addresses the critical need for businesses to undergo digital transformation by leveraging the ServiceNow platform. By integrating existing technological systems and workflows, TOW80 enhances operational efficiency and service delivery across IT, employee, and customer management domains. Their expertise ensures that clients can effectively navigate complex digital transformation projects, resulting in improved processes, reduced costs, and enhanced customer satisfaction.
