Tow Deputy

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Tow Deputy is AI dispatch software for towing and roadside assistance companies. It answers calls within two seconds and operates 24/7 to handle service intake, identifying service types like towing, lockouts, jump starts, tire changes, and winch-outs while collecting structured data. Its pricing engine calculates quotes using customizable rate cards, factoring in base rates, mileage, distance zones, vehicle type, and after-hours fees. The system uses location intelligence to convert landmarks, store names, and intersections into precise addresses, with geolocation input available when needed. Tow Deputy reduces no-shows by collecting deposits via SMS links. Drivers receive job alerts with one-tap response options, while a dashboard tracks analytics, including call recordings and revenue data. Integration options include call forwarding or dedicated AI numbers, with features like multilingual support, custom menus, and company-specific FAQs.