
INTOUCH is the first completely new CCM solution in years and is 100% cloud (SaaS) software, no desktop applications required. It has a modern, microservices-based architecture and uses only the latest technologies.
CLIENT LETTER simplifies the creation and personalization of business communication including letters, policies, contracts, notifications, quotes and more. CLIENT LETTER is the leading on-premise solution for organizations that prefer using Microsoft Word to design engaging content and then using a web browser-based editor to personalize and send customer communications.
Top Down Systems Corporation is a company specializing in customer communication management (CCM) solutions. Established to support businesses in enhancing their customer interactions, Top Down provides platforms that enable the creation, management, and delivery of personalized, consistent, and timely communications across various channels. The solutions they offer are designed to streamline document production and improve customer engagement, leveraging technology to meet the needs of enterprises in diverse industries.