TixyCloud is a web-based ticketing and automation platform for small and medium-sized businesses, built around an AI flat rate: one fixed monthly price covers the ticketing system, an agreed scope of individual automations, and unlimited AI usage. Companies get one system for support and workflow automation instead of connecting a separate helpdesk tool to a separate automation tool.
Key features:
- AI flat rate: instead of paying per automation, per integration, or per AI credit, a single monthly price covers the ticketing system, the agreed automations, and unlimited AI usage with no per-request billing. A weekly consulting session is included to plan and adjust automations. Additional user accounts and storage can be added as needed.
- Unified inbox: Email, WhatsApp, Telegram, and web forms come together in one inbox. Every incoming message becomes a trackable ticket with status, ownership, and history.
- Individual automations: Instead of fixed templates, TixyCloud builds automations around a company's own processes and existing software. Common use cases include employee onboarding, recruiting screening, HR requests such as leave and sick notes, bookkeeping document handling, sales lead follow-up, project and task tracking, and time tracking.
- European hosting: The platform is hosted and operated in Europe.
Who it's for: TixyCloud is built for small and medium-sized businesses that want to reduce manual, repetitive work across departments such as support, HR, sales, and accounting, without hiring a developer or combining several no-code tools themselves. Automations are scoped and built by the TixyCloud team as part of the subscription rather than self-configured by the customer.
