We recently switched to Tixly after finding that our previous platform no longer met our needs. The Tixly team has been outstanding, helping us transition smoothly and providing prompt support every step of the way. They even visited our venue in person during the first two days of our launch, which made a big difference. Tixly has truly simplified our entire box office and booking workflow, from initial set-up to scanning customers' tickets on event nights—the whole process is now hassle-free. The bulk editing feature to be a real game changer!

The support from the tixly team is truly exceptional. They respond promptly, address every question thoroughly, offer helpful solutions, and are always open to suggestions for improvement. On top of that, they are a pleasure to work with. The system itself is highly intuitive and straightforward, making it easy to navigate. With the various user-level settings, it’s simple to prevent mistakes and unauthorized access. The backend design is also very user-friendly, which makes working with tixly genuinely enjoyable. As a result, not only are our customers and audiences pleased with features like the ability to rebook tickets independently, but everyone on our team enjoys using the system as well. Updates are always communicated and explained clearly. One feature I particularly appreciate is the support page, which allows us to access information and explore the system on our own. Everything configured in the backend can be reviewed at any time and, if needed, reversed. Overall, ticketing has become much simpler, and it’s clear that both buyers and sellers benefit from the ease of use that tixly provides.

By changing to Tixly, we've gained a thorough ownership of our ticketing both as a process and as a service. We feel that we're much more on top of things now, as we're handling the ticketing ourselves instead of outsourcing the service. With Tixly, we can make all sorts of edits and adjustments ourselves quickly and efficiently. The online experience for our customers has risen to the next level, and we're now able to offer features and services that were impossible in the pre-Tixly era.