Ticketping

0 reviews

Most helpdesks pull your team into another tab. Ticketping keeps the conversation in Slack. Reply by tagging @Ticketping bot. Loop in engineering or product with a mention — there are no per-seat fees, so anyone can jump in. Alongside Slack you get an inbox dashboard, knowledge base, canned replies, reports, and Slack Connect for B2B support. Key features: Reply from Slack by tagging @Ticketping @mention engineering, product, or anyone else — no extra seats Chat widget, email forwarding, and ticket forms Inbox dashboard, knowledge base, and canned replies Slack Connect for B2B support Flat monthly pricing, no per-seat fees Setup takes minutes. Invite the whole team. Stay where you already work.