Thirdera LLC

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Thirdera, a Cognizant company, is a leading global ServiceNow partner dedicated to helping organizations optimize their digital transformation initiatives through innovative solutions. Established in 2021 and acquired by Cognizant in January 2024, Thirdera leverages the ServiceNow platform to enhance enterprise workflows, driving efficiency and productivity across various industries. Their team of experts, including architects, developers, consultants, designers, and project managers, collaborates with clients to unlock hidden potential and deliver tailored experiences that harness organizational capabilities. Key Features and Functionality: - Comprehensive ServiceNow Solutions: Thirdera offers end-to-end services encompassing assessment and roadmap development, custom application development, managed services, training, and organizational change management. - Workflow Expertise: With proficiency across all ServiceNow workflows—including IT, employee, customer, and creator workflows—Thirdera ensures seamless integration and optimization tailored to each client's needs. - Innovative Products: Thirdera has developed a suite of applications available in the ServiceNow Store, such as the Instance Analyzer for code quality audits, the Employee Self-Service Portal for enhanced user experiences, and the Email Builder for creating consistent, branded notifications. - Thirdera University: As a top ServiceNow Authorized Training Partner, Thirdera provides comprehensive educational programs through Thirdera University, equipping professionals with the skills needed to maximize platform value. Primary Value and Solutions for Users: Thirdera empowers organizations to accelerate their digital transformation journeys by providing expert guidance and innovative solutions that maximize the value of the ServiceNow platform. By modernizing service delivery, automating workflows, and enhancing user experiences, Thirdera helps clients achieve operational excellence, reduce technical debt, and drive business growth. Their commitment to challenging the status quo and pushing the boundaries of innovation ensures that clients stay ahead in the rapidly evolving digital landscape.