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TheraPlatform

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3.9 out of 5 stars
10 reviews
  • 1 profiles
  • 1 categories
Average star rating
3.9
Serving customers since
2011

Profile Name

Star Rating

7
0
1
0
2

TheraPlatform Reviews

Review Filters
Profile Name
Star Rating
7
0
1
0
2
Catherine W.
CW
Catherine W.
01/25/2023
Validated Reviewer
Verified Current User
Review source: Organic

Shady billing practices

|TheraPlatform
This software is comparable to others.... nothing special.
Lane E.
LE
Lane E.
Child & Family Therapist
08/29/2020
Validated Reviewer
Verified Current User
Review source: Organic

bugs, shoddy communication, and zero accountability for problems

|TheraPlatform
combination of practice management and video conferencing
Verified User in Mental Health Care
UM
Verified User in Mental Health Care
04/16/2020
Validated Reviewer
Review source: Organic

Horrific Customer Service

|TheraPlatform
They had great marketing and I was convinced their product would be great. The system was glitchy and I was unable to have "smooth" telehealth interactions with my clients, thus prompting me to cancel, which they state "didn't happen" so they charged me for another month and then didn't allow me access to the service I was charged for b/c I had canceled. It makes no sense whatsoever and is a predatory business practice.

About

Contact

HQ Location:
Burbank, California

Social

@TheraPlatform

What is TheraPlatform?

TheraPlatform is a comprehensive practice management and teletherapy software designed to support mental health professionals in efficiently managing their practices. The platform offers a range of features including secure video conferencing, scheduling, billing, documentation, and client management tools. TheraPlatform is committed to providing a streamlined experience for therapists, enhancing both client interactions and administrative tasks. The software is HIPAA-compliant, ensuring the security and privacy of client data.

Details

Year Founded
2011