The Despatch Company

Show rating breakdown
4.8 out of 5 stars
9 reviews
  • 3 profiles
  • 4 categories
Average star rating
4.8
Serving customers since
2015
Products
Reviews
About
Products
Reviews
About

Profile Name

Star Rating

8
1
0
0
0

The Despatch Company Reviews

Review Filters
Profile Name
Star Rating
8
1
0
0
0
Oliver A.
OA
Oliver A.
Managing DirectorSmall-Business (50 or fewer emp.)
09/30/2026
Validated Reviewer
Review source: Organic

Foundational to Our Fulfillment Success

|Helm WMS
I find Helm WMS to be the foundation of our business. I like how easy it is to use and how user-friendly it is. The support team is always happy to jump on a call to help us out, but most of the information we need is readily available within the system itself, so we don't often need assistance. It's easy to understand, and all our clients have no issues using it. The availability of so many beneficial and useful tools makes a positive impact on our operations. I especially like the picking and packing system, which has been fantastic for streamlining our business processes.
sam a.
SA
sam a.
Warehouse Operations AssociateSmall-Business (50 or fewer emp.)
09/30/2026
Validated Reviewer
Review source: Organic

Intuitive UI, Reliable with Occasional Downtime

|Helm WMS
I really like Helm WMS for its modern formatting and intuitive interface, which makes it visually appealing and easy to read, reducing the complexity of my work. The dashboard stands out because it's an easy-to-use directory to essential pages like 'dispatch ready'. The search bar is another feature I value since it does a database-wide search of all keywords. I also appreciate that Helm WMS integrates with Shopify, making it a cohesive part of our operations.
Zara H.
ZH
Zara H.
Commercial DirectorSmall-Business (50 or fewer emp.)
09/30/2026
Validated Reviewer
Review source: Organic

Streamlined Inventory Management with Exceptional Support

|Helm WMS
I really like the people behind Helm WMS; they're always eager to help and ensure we understand the platform properly. The support team is responsive and effective, making it easy to resolve any issues I might face. I love how Helm WMS pulls everything into one place, which simplifies managing our orders. It's very customisable, allowing me to have different dashboards for different needs, making my workflow more efficient. The mobile app has helped streamline our picking workflows, making it quicker for the team to navigate, which I find absolutely fantastic. Batch tracking is super helpful due to specific needs from our clients. The setup process was incredibly easy, thanks to their fantastic onboarding team.

About

Contact

HQ Location:
N/A

Social

What is The Despatch Company?

The Despatch Company are a SaaS provider in the eCommerce space specialising in multichannel order, stock and shipping management solutions to help online retailers and fulfilment centres streamline and simplify their operations and reach peak efficiency.

Details

Year Founded
2015