Working with Cobalt has been a great experience. Their implementation process was so much better than what we’ve seen with other vendors. Instead of disappearing for months and delivering a finished system all at once, they kept us involved at every step. It felt like a real partnership. They also helped clean up our data during the migration, which made the transition so much smoother. On top of that, their self-service portal has been a game-changer—our members can pay dues online now, and we’ve cut down on all the back-and-forth with paper invoicing. We’re really happy with how everything turned out.

We’ve been in partnership with Cobalt for almost 10 years, and their efficient support has been instrumental in transforming our approach to managing STS. The goal of our implementation was to move away from a disjointed system to one that fully integrated our public-facing website with our member portal, streamlined our data processes, and supported our growing community of cardiothoracic surgery professionals worldwide. Cobalt guided us through every step to this transition, ultimately moving us from their hosted datacenter to the Microsoft cloud. This move to the cloud has been a game-changer for our organization. Not only has it reduced our ongoing security costs, but also provides us with access to Microsoft’s continuous updates and R&D, and offers us more opportunities for seamless integrations and system enhancements. Cobalt has exceeded our expectations through migrating our existing data to building a cohesive member experience that now includes single sign-on across multiple systems, authenticated webform submissions, and auto renewals for memberships and/or subscriptions. What’s even better is Cobalt’s amazing support. We don’t need to explain our entire business and software solution every time we open a ticket. Cobalt will ask questions to make sure they provide the right solution for what we are asking for, instead of just pushing any solution on us. This is rare in the industry. We’re excited to continue growing with Cobalt by our side as we look to the future of our organization and the evolving needs of our community.

Working with Cobalt to transition from iMIS was a smooth and straightforward experience. They made sure everything was handled efficiently, which helped save us time and resources. One of the biggest improvements we've seen is in the accuracy and consistency of our data - it’s all seamlessly integrated with our other systems, which has really built trust in the platform. Our staff loves the user-friendly interface, and our members have also found it much easier to interact with. Being cloud-based has made such a difference, too; we can now access everything from anywhere without relying on extra tools. Plus, the individual membership process is so much more streamlined. Overall, we’re thrilled with how Cobalt has helped us simplify our operations and improve our overall efficiency.