The Bokka Group is a consultancy firm that specializes in customer experience management for homebuilders. They focus on providing insights and strategies to enhance the customer journey in the home purchasing process. Their services include customer journey mapping, digital marketing strategies, and sales process evaluations aimed at improving customer satisfaction and driving business growth. The company emphasizes data-driven approaches to optimize the entire homebuying experience and offers various resources, such as whitepapers and webinars, to support industry professionals.