I love how customizable TAM is. Ive used many different applicant tracking systems in my career but the problem that i've found with the others is the lack of ability to customize. Working in the government contracting industry my candidates require a security clearance. Other systems I've used don't allow me to easily, or even at all, create fields for clearance information and levels. This is just one of nuances in this industry that I need my applicant tracking system to be able to sort by, run reports on, and identify. The folks at TAM were able to show me how to create fields, prescreening questions, and store information for this. It is very easy to set up so that the user can create exactly what they need to see for their specific industry requirements. Other systems seem to be based on a very generic version of what someone in the recruiting/staffing industry should need and doesn't recognize that not all industries are the same. I also love that it integrates with my email to capture all of the back and forth with my candidates so that I can go back and revisit candidates years later and remember all of the correspondence with them. Plus the staff at TAM doesn't just set you up and disappear.They are always available to help make changes or review updates they've made. They are dedicated to making sure that their customers are getting the most out of their tool, which is also extremely reasonably priced compared to its competitors.

Terrific support. Can call or email and get almost immediate quality response. The few times there wasn't an immediate solution available, there was still prompt follow up. All issues/questions get resolved.

The lay out is user friendly and not overly complicated.