


Tato replaces your pet business management software and takes everyday admin off your plate. Manage customer and pet records, bookings, scheduling, sales and payments in one place, with more of the routine work handled for you. More time caring for pets. More room to run your business your way. Built for dog daycare, pet boarding and kennels, grooming salons, dog parks, dog bars and private dog park rentals, Tato supports businesses offering one service or several. Fewer interruptions at the front desk. Tato answers routine phone calls and texts about your hours, services, memberships and visit requirements using your business information. Your team can review conversations and step in when someone needs their help. Less paperwork before a visit. Pet parents upload vaccine records, sign waivers, request bookings and update their details online. Tato reads uploaded vaccine documents and extracts the information for staff to review. Self-service kiosk and QR check-in help pet parents get through arrival, with Apple Wallet passes available for access. The day's work, together. Your customer and pet records (CRM) connect with calendars, capacity, bookings and payments. Manage daycare sessions, assessments and report cards; grooming appointments and groomer schedules; boarding lodging, deposits, waitlists, feeding and medication instructions; and private-rental availability and pricing. Sell services, memberships, passes, visit packages and gift value. Handle renewals, plan changes, discounts, saved cards, payment links, point-of-sale payments and refunds in the same system. Less admin behind the scenes. Build email audiences from your customer records, schedule campaigns and see the results. Ask reporting questions in plain language, save reports, export CSVs and schedule reports to run again. A task dashboard helps staff see what needs attention. AI and automation handle specific jobs, including routine questions and vaccine-document reading, while your team keeps control of decisions and exceptions. Tato works in desktop and mobile browsers, with staff and customer portals, staff roles and location access. We help with migration and getting started, with in-person training, live online training, videos, FAQs, email/help-desk and phone support. Availability depends on your services and setup. Ask Tato's staff assistant and vet-record request workflows have limited availability. In development: dog-training class management; SMS marketing and a two-way staff inbox; expanded email templates, lifecycle automation and AI-assisted drafting; support-email reply assistance; easier self-service setup and configuration; and an expanded Ask Tato assistant with business memory, approved actions, owner/manager texts, staff voice access and proactive work. These features are planned; scope and timing may change.