Product Avatar Image

Tato (official DBA)

Show rating breakdown
2 reviews
  • 1 profiles
  • 1 categories
Average star rating
5.0
Serving customers since
2025

Profile Name

Star Rating

2
0
0
0
0

Tato (official DBA) Reviews

Review Filters
Profile Name
Star Rating
2
0
0
0
0
Akasha N.
AN
Akasha N.
10/06/2026
Validated Reviewer
Verified Current User
Review source: Organic

Automatic Vaccine Verification That Keeps Getting Better

|Tato
I love the automatic vaccine verification system.
Matthew & Emily B.
MB
Matthew & Emily B.
10/06/2026
Validated Reviewer
Review source: Organic

Customer Self-Service Made Our Dog Park Run Smoother

|Tato
I like that Tato’s platform support is great and the tooling is SO much more customer friendly. Customers can self-service buying day passes, updating vaccines, and updating memberships from their phones instead of needing staff to do it. Guests can also check if their vaccines are up to date on their phones, making visit requirements are easy to check and decreases first-time visit friction. It is such an improvement from our last pet management software that it is hard to have any complaints. The initial setup was super easy: the platform helped migrate all the data and was onsite for a couple of days to make sure any bugs that came up were solved.

About

Contact

HQ Location:
San Francisco, CA, US

Social

What is Tato (official DBA)?

Tato replaces your pet business management software and takes everyday admin off your plate. Manage customer and pet records, bookings, scheduling, sales and payments in one place, with more of the routine work handled for you. More time caring for pets. More room to run your business your way. Built for dog daycare, pet boarding and kennels, grooming salons, dog parks, dog bars and private dog park rentals, Tato supports businesses offering one service or several. Fewer interruptions at the front desk. Tato answers routine phone calls and texts about your hours, services, memberships and visit requirements using your business information. Your team can review conversations and step in when someone needs their help. Less paperwork before a visit. Pet parents upload vaccine records, sign waivers, request bookings and update their details online. Tato reads uploaded vaccine documents and extracts the information for staff to review. Self-service kiosk and QR check-in help pet parents get through arrival, with Apple Wallet passes available for access. The day's work, together. Your customer and pet records (CRM) connect with calendars, capacity, bookings and payments. Manage daycare sessions, assessments and report cards; grooming appointments and groomer schedules; boarding lodging, deposits, waitlists, feeding and medication instructions; and private-rental availability and pricing. Sell services, memberships, passes, visit packages and gift value. Handle renewals, plan changes, discounts, saved cards, payment links, point-of-sale payments and refunds in the same system. Less admin behind the scenes. Build email audiences from your customer records, schedule campaigns and see the results. Ask reporting questions in plain language, save reports, export CSVs and schedule reports to run again. A task dashboard helps staff see what needs attention. AI and automation handle specific jobs, including routine questions and vaccine-document reading, while your team keeps control of decisions and exceptions. Tato works in desktop and mobile browsers, with staff and customer portals, staff roles and location access. We help with migration and getting started, with in-person training, live online training, videos, FAQs, email/help-desk and phone support. Availability depends on your services and setup. Ask Tato's staff assistant and vet-record request workflows have limited availability. In development: dog-training class management; SMS marketing and a two-way staff inbox; expanded email templates, lifecycle automation and AI-assisted drafting; support-email reply assistance; easier self-service setup and configuration; and an expanded Ask Tato assistant with business memory, approved actions, owner/manager texts, staff voice access and proactive work. These features are planned; scope and timing may change.

Details

Year Founded
2025
Website
www.usetato.com