The best thing I like about this platform is it is very much easier for us to build an AI agent and even workflow-based applications without having any extensive coding knowledge or any techy in house. Also, I like their visual interface, which is very intuitive and straightforward and having a voice and chat along with workflow automation in a single platform saves considerable development time. And this platform is also very precise in terms of providing training sessions, and this makes this platform very clean and efficient in terms of processing capability. Overall, the performance of our developed AI agent improved by integrating with this platform.

As Senior Customer Experience & IT Governance Manager at NetSolutions GmbH, the row-level access controls are the feature I rely on daily. I can split client personal data by project team, blocking staff without formal data processing clearance from viewing sensitive EU records, which fully satisfies GDPR’s data minimization mandate. Every single view, edit or file export is automatically logged with user IDs and precise timestamps—no extra plugins needed. When our internal DSB requests audit evidence every quarter, I can pull complete activity logs instantly instead of piecing records together from scattered drives. The drag-and-drop table builder removes reliance on our dev team; my non-technical CX colleagues can build feedback trackers and compliance checklists on their own. The familiar spreadsheet-like layout also minimized team training time, and consolidating all client and governance data in one secure workspace completely eliminated duplicate records we struggled with before. Exportable structured audit logs cut dozens of hours from our quarterly audit preparation workload.

The drag-and-drop table creator lets me build ISO 9001 inspection and PPWR waste logs without IT help. Built-in data validation prevents faulty shift inputs, and filtered role views limit staff access to their line’s data, lowering DSGVO risks. Fast CSV exports cut down my monthly audit document assembly time substantially. Multi-user live editing also fixed the version chaos we had with old Excel files.