More than just document management application, adept has a positive and broad impact on document work flows, verbal and non-verbal communicative structures. I love that Synergis is forever tweaking, trying new things and open to new ideas that will work for AdeptNation! I love the people, help deak and many of the friendships I have developed over the years.

Adept solves the problems found in a Windows File Share such as people saving files differently (different locations, names, folder structures,etc). This makes it much easier to find files without relying on Tacit Knowledge, Manual Searching, or even asking someone where they saved something. Adept also helps us tremendously with version control. Prior to Adept, we would sometimes use the wrong version of a file in production, or files would get moved, lost, overwritten, or deleted. We also had duplicate (a different versions of) files all over the place. Adept helped us get this under control. I also like the Audit Trail where we can see exactly what happened to each file (and by whom) since its creation. I think Adept's benefits are especially felt by CAD users as assemblies and parts retain their associations automatically. But it was the best tool we found that also benefited non-CAD users. We also like that it's a US-based company with superior customer support. It is IT friendly and suited to our line-of-work. Update after a few years of Adept use: They are a top-notch team and are always on-hand to help us with any issues we might have. Adept is still solving the issues we needed help solving, and it is seamlessly part of our business now.

It is very intuitive. Much SAPerior to the document control package we were using. The customer support is very responsive and the software can be picked up easily. The customization such as setting up forms was a bit more challenging but customer support walked me thru it.