Supora

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Supora is a shared inbox and help desk for small customer support teams. Each workspace gets a dedicated inbound address. Teams forward their existing support address to it or, on the Pro plan, send and receive from their own domain. Incoming emails are grouped into threaded conversations and automatically categorized as billing, bug, question or spam. An embeddable live chat widget sends website messages into the same queue as email. Operators reply from a web app. Features include tags, saved replies with placeholders, saved and pinned views, a keyboard command palette, an away message, and open and closed states for each conversation. The Starter plan costs $19 per month for up to 3 users. The Pro plan costs $29 per month with 3 users included and $10 per month for each additional user, and adds sending from a custom domain. Both plans include a 14-day free trial.