What I like most about Sumo Logic is the centralized visibility it provides into both security and operational data, which makes monitoring and investigations more efficient. I also appreciate its strong analytics and real-time alerting features, since they help teams spot issues sooner and respond quickly when something comes up.
I like the customer service Sumo Logic offers through our representative, Greg Jerry, who is always ready to help with any issues and is proactive in providing tailored solutions. The reliability of the data logging is also impressive, ensuring we get accurate and deep data queries. Additionally, I find the interface to be user-friendly and easy to navigate, which doesn't require much extra exposure to get used to. It's simple and straightforward to use, making it a convenient tool for our needs. I also appreciate the new mobile features, which aid in investigations and correlating previously triggered signals. Integrating Sumo Logic with our single sign-on system was pretty straightforward, aided by Okta, and it enhances our capability to run logic seamlessly.
RO
Ryan O.
Senior Business Analyst API and PartneshipsEnterprise (> 1000 emp.)
I use Sumo Logic to look at all the logs of our services and to dive into the response times and health of our systems. I appreciate being able to see the performance of our services at any time, helping to manage system uptime and errors. It's also very helpful when a customer has an issue because I can search logs to understand exactly what they have done. I really like the new AI connectors that assist in writing new queries, as they help me explore deeper without needing extensive knowledge of all the Sumo Logic query standards. I spend most of my time using the search, SLOs, and dashboards within Sumo Logic. The initial setup was very easy with lots of assistance and good training provided.
Sumo Logic turns insights into action by enabling customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Log Analytics Platform.