SumamoOs is a technology consulting firm specializing in digital transformation through the implementation of Salesforce solutions. With offices in Alicante and Valencia, Spain, SumamoOs focuses on enhancing organizational efficiency by automating processes and converting data into valuable insights to drive strategic decision-making. Their expertise spans CRM strategies, data integration, artificial intelligence, and continuous improvement methodologies, ensuring sustainable business growth and successful change management.
Key Features and Functionality:
- Comprehensive CRM Implementation: Tailored Salesforce CRM solutions that align with specific business needs, optimizing sales, marketing, and customer service processes.
- Data and AI Integration: Expertise in machine learning and generative AI, leveraging tools like CRM Analytics, Tableau, Data Cloud, Einstein, and Agentforce to maximize data potential.
- Process Automation: Efficient digitalization of extended processes, transforming raw data into high-value information to enhance productivity.
- Agile Consulting: Adoption of agile methodologies and frameworks to optimize processes and foster effective teamwork, guiding organizations toward continuous improvement.
- System Integration: Advanced data integration capabilities using Mulesoft Anypoint Platform, facilitating seamless connectivity between internal and external systems.
Primary Value and Solutions Provided:
SumamoOs addresses the challenges organizations face in adapting to digital transformation by offering innovative technological solutions that enhance efficiency and productivity. By integrating data and AI effectively, they ensure successful change management and sustainable business practices. Their CRM implementation strategies are designed to meet the unique needs of each business, transforming sales and marketing approaches to improve customer satisfaction and loyalty. With over a decade of experience in data and AI, SumamoOs empowers organizations to harness the full potential of their data assets, driving informed decision-making and long-term success.