Claim Route 360

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Claim Route 360 is a claims management, routing, and scheduling platform designed for property insurance adjusters. It provides tools for organizing claims, planning inspection routes, scheduling appointments, communicating with insureds, and managing field inspection activities. Claims can be added manually, imported in bulk, or imported through supported email and XactAnalysis-related workflows. The routing tools organize multiple claims into daily routes based on location, travel time, inspection duration, start and end locations, and scheduling constraints. The platform also includes claim status tracking, interactive maps, automated appointment communications, dedicated calling and SMS through Telnyx, inspection photos and notes, property imagery, roof report ordering, storm management, and reporting and analytics. Claim Route 360 is designed to support both desktop claim management and mobile field workflows from a single system.