The platform is very user friendly and easy to use. I have found that myself and my team can often work our way through issues and figure them out quickly. Should there be an instance that we are unable to figure it out - the Customer Service team is phenomenal! I have called them and had them walk me through issues right away. It's a great feeling knowing that they take the time to educate and help their customers.

The proactivity and reactivity of the Support team.

I've been using Stova for my event management role for around 5 years now, we host around 1000 events per year at different times and locations across Australia. The features within the system are vast, it really can do almost everything you need it to do - I'm sure there are still a lot of functions that I'm not aware of. The main functions we use it for customer registrations, reminder emails, checking in attendees, post-event surveys and reporting. The customer support is fantastic, emails are responded to quickly, instructions and troubleshooting are detailed, and staff follow up until solutions have been found. Overall it's reliable, detailed, flexible and meets our needs.