Easy to understand valuable insights and collect lead information we might not have otherwise had to act on.

As a small agency, before Squid, we had no clear visibility into who was visiting our clients’ sites or what they were doing. Now we can see exactly who’s coming, what pages they’re viewing, where they came from, and when. It’s helped us refine messaging, improve conversion flows, and actually prove impact. The VisitorID feature is huge - being able to identify visitors and take action has opened up new conversations and even added a new revenue stream for us. Clients love it and it is quickly becoming a big differentiator for us. Support has also been excellent. Fast, thoughtful, and helpful - not just tech support, but real “how-to-get-more-value” conversations when we need it. If you’re running an agency and want to offer real insights (not just fluff), Squid is a must-have.

The Squid team loves what they do and they want their customers to love both the value they get out of the product as well as the experience using it. I have about 10 customer’s websites on Squid now so the reporting I automated was hitting my inbox 10 at a time. I asked them if they could create a new report for me that pulled the report data from all 10 sites into a single report delivered via just one email. With no hesitation, they just said “Yeah. That makes sense. We’re on it. We’ll reach out when it’s ready.” They called a couple times over 2-3 weeks for feedback as choices came up. And then they were done. I got a text from the CEO telling me the first unified report should be in my inbox and that they took the liberty of turning off the 10 single-report automations for me. I got exactly what I wanted. I got it quickly. This is old school customer service from proud owners who work hard to do better every day. You can’t go wrong.