I like how organised everything is, and how much the agents can be customised to fit what I need. I love how everything integrates almost seamlessly, and the Slack feature is gold for businesses. Their support team is top notch, always ready and minutes away. After properly training your agents you can expect incredible results, given you should always check. The price is super affordable, and now with the new feature that allows us to buy tokens everything gets even better. The performance is honestly one of the best I've seen across multiple agents. The base LLM was definitely the best AI choice.

We run a short-term rental business in Portugal with three large-group properties, and we adopted Spinnable to build an AI-first operations stack. Today it powers two agents for us: a lead-scoring agent that evaluates every inquiry (profitability, risk of lost revenue, suggested commercial posture) and a guest communications agent we're rolling out for pre-booking sales and during-stay support.<br><br>What stands out is how well it plugs into a real workflow rather than living in a silo. Our agents post internal notes directly into our PMS (Guesty), send WhatsApp alerts to management when a high-value lead comes in, and route escalations by email with full context so a human only steps in when actually needed. The escalation logic is configurable enough that we could encode our own rules (pricing requests, complaints, event requests always go to a human; routine FAQ answers don't).<br><br>The practical result: our team stopped manually triaging every inquiry. High-value leads get flagged within minutes, low-quality ones get handled or closed automatically.

I use Spinnable to run several specialized AI workers across Smart Role’s day-to-day operations. These include pricing strategy, CX and market research, content operations, social media, executive-assistant support, CRM work, and job-search support. What stands out is that the workers retain context. They can work from our approved formats, company knowledge, past communications, current priorities, and connected tools without me having to repeat the brief every time. That makes the output much more useful than isolated prompting. The workflows are practical: researching a market signal and turning it into a sales angle, building a pricing recommendation from competitor evidence and revenue scenarios, drafting customer-facing release notes, preparing meetings, finding relevant prospects, and keeping social content on brand. I also retain control over final publishing and external decisions. In practice, the workers save me around 3 to 5 hours per week by reducing manual research, coordination, drafting, and rework.