Social News Desk

1 review

Social News Desk is the only social media management software that’s purpose-built for important business. Since 2010, we’ve proudly supported America’s largest news companies, cities, government agencies, schools, and businesses who require powerful, always-on social media tools. Social News Desk users publish, monitor and engage meaningfully on all the social platforms, even without advanced tech or design skills. They respond to sudden trends rapidly, sharing information effectively across social and acting on insights in real time. They reach “real human” support fast if there is ever a question related to the software. They keep control over the entire social flow and manage complex, multi-user teams in one place. Tested under the toughest conditions, Social News Desk is the go-to choice to take control of social media, save time and accomplish critical communications goals across all the platforms your community relies on.

CivSites Accessible Website CMS

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CivSites is website management built for government. Cities, counties, and special districts can create, manage, and publish modern, mobile-responsive websites without relying on developers for everyday updates. A visual page builder, government-specific templates, role-based permissions, version history, and shared content management give teams control over every page and department. Accessibility is built into the publishing workflow with WCAG 2.1 AA checks, alt-text and heading guidance, and automatic PDF accessibility scanning. Smart search, intuitive navigation, SEO tools, analytics, and multilingual support help residents find information and help government teams communicate when it matters most. Integrated with CivSocial and CivArchive, CivSites connects your website to social media and public records compliance in one platform. Part of the CivAll platform.

CivArchive Social Media Archiving

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CivArchive is archiving built for government teams. Cities, counties, and special districts automatically capture and preserve every post, comment, reply, reaction, edit, and deletion across Facebook, Instagram, X, LinkedIn, Nextdoor, YouTube, TikTok, Bluesky, and Threads with timestamps, author data, engagement, and other metadata intact. Configurable retention schedules help meet state and local public records requirements, while instant search makes it easy to find records by platform, department, date, or keyword. One-click exports provide complete, court-ready records, and legal holds protect content needed for litigation. Content alerts help teams monitor posts and comments for threats, profanity or other keywords. Historical archives can also be imported from other providers without losing records or metadata. Part of the CivAll platform.