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Smoke CI

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23 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2008

Profile Name

Star Rating

22
1
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0

Smoke CI Reviews

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Profile Name
Star Rating
22
1
0
0
0
Verified User in Insurance
UI
Verified User in Insurance
11/01/2022
Validated Reviewer
Verified Current User
Review source: Organic

Eyerys sytem review

The system is complicated at first to setup, but once done the information is very helpful.
YS
Yolande S.
10/31/2022
Validated Reviewer
Verified Current User
Review source: Organic

Eyerys is easy to use, reliable and affordable with great support.

The control to add your surveys within an hour when urgent research is required. The immediate feedback you can see from customers as they respond to surveys and the flexibility of the survey methods, channels and actions are great. I also love the escalation ability, which helps us as an organisation to follow up with customers and close the loop. Resulting in customer loyalty and tenure.
NL
Natanya L.
10/27/2022
Validated Reviewer
Verified Current User
Review source: Organic

Enabling and Rewarding

Easy access anytime. Creating your own widgets. Easy to navigate. Multiple team members can access the same information and customize reports for their areas of responsibility.

About

Contact

HQ Location:
Johannesburg, Gauteng

Social

@SmokeCIS

What is Smoke CI?

Smoke CI is a customer experience management company that specializes in providing solutions to enhance customer interactions and feedback processes. The company focuses on helping businesses gather, analyze, and act on customer insights to improve service delivery and customer satisfaction. Its offerings typically include tools for gathering real-time customer feedback, analytics to interpret these insights, and reporting features to aid in strategic decision-making.

Details

Year Founded
2008
Website
www.smokeci.com