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Slang

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57 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2019
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Slang Reviews

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Star Rating
39
15
3
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JYOTI S.
JS
JYOTI S.
Working as IT Consultant
11/20/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Effortlessly Manages High Call Volumes with a Human Touch

I love how Slang.ai helps me handle high call volumes smoothly by automating routine customer queries without needing extra staff. It cuts down on missed calls and long wait times by providing customers with instant, accurate responses automatically. I like how natural and human the voice interactions feel, which makes the automation almost invisible to customers. It integrates into our workflow cleanly, so setup and ongoing updates take almost no effort. I appreciate how reliably it understands intent, even with messy or fast speech, which keeps the calls flowing smoothly. I mainly pair it with our CRM and ticketing system, so call data flows straight into our support pipeline. The initial setup was straightforward and mostly plug-and-play, with only a bit of tweaking needed to align it with our workflows.
ILCHO I.
II
ILCHO I.
11/20/2025
Validated Reviewer
Review source: Organic

Fast, Accurate, and Effortless Communication with Slang AI

I like how Slang AI provides fast, accurate, and natural-sounding responses, which makes communication smoother and more efficient. The platform is easy to use, adapts well to different scenarios, and helps reduce the time spent on repetitive customer interactions.
DarkSquall01 .
D
DarkSquall01 .
11/20/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Efficiency Booster with Room for Improvement

I really like the time savings that Slang.ai provides. What used to take me half a day now takes maybe an hour, which significantly boosts efficiency. Additionally, the trend reports generated by Slang.ai are actually useful and provide actionable insights rather than just fancy graphs. The integration with our CRM is straightforward, which helps streamline workflows. Moreover, their support team is responsive to our inquiries, ensuring that we’re not left hanging with any questions. This level of support isn't always the case with other tools, so it stands out positively. Another feature I appreciate is the automatic syncing of call data with customer records when integrated with Salesforce. This helps maintain accurate and up-to-date customer information without manual intervention. The initial setup with Slang.ai was smooth; the onboarding team guided us through it, making the process hassle-free and allowing us to get fully up and running in a few days.

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HQ Location:
New York, US

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What is Slang?

Slang is a technology company specializing in AI-driven solutions that enhance communication and engagement in various industries. Their platform focuses on transforming the way organizations interact with customers and employees by utilizing natural language processing and machine learning. With a commitment to improving user experiences, Slang aims to streamline workflows and foster more meaningful connections through innovative conversational technologies. For more information, visit their website at [slang.ai](https://www.slang.ai).

Details

Year Founded
2019
Website
www.slang.ai