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ShopMetrics

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Average star rating
4.0
Serving customers since
2004
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ShopMetrics Reviews

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Marketing Analyst
Small-Business (50 or fewer emp.)
4/5

Having used the tool for survey management, this reviewer finds it easy to design and explore surveys. The pricing becomes opportunistic when users are in urgent need of the application.

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HQ Location:
Sylvania, US

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What is ShopMetrics?

ShopMetrics is a service provider of customer experience management solutions, offering a comprehensive platform that integrates mystery shopping, audits, and surveys to deliver actionable insights for businesses. Their services help organizations enhance customer satisfaction and operational efficiency by providing detailed analytics and reporting. ShopMetrics stands out for its customizable tools that support data-driven decision-making, enabling businesses to optimize their customer service strategies.

Details

Year Founded
2004
Website
shopmetrics.com