It is always a pleasure working with their team, who do everything they can to find the best way to answer our needs whenever we reach out to them. The problem-solving tools (Ishikawa and 5 Whys) — built-in, dynamic and easy to use — were quickly adopted by everyone to trace root cause analysis. The links between problems, causes and actions ensure that our problem-solving processes are clearly understood and make it easier to share best practices. The tool's complete customization allows us to adapt our dashboards quickly and intuitively to any use case. Each team builds its own view with its own indicators, at its own level: the operator monitors their line, the shop floor manager their area, and the management the entire site — all without duplicate data entry. Data flows up automatically, and information flows down just as easily. Our action plans are managed there on a daily basis, with the ability to escalate quickly, without any loss of information or time. The tool is simple, and adoption was very fast regardless of each person's level of computer literacy. The ability to create your own problem-solving modules also makes it possible to match any company's standards (8D, A3, DMAIC, etc.).

Shizen has completely transformed the way daily Top 5 meetings are conducted at Onet Logistics. By digitizing the traditional Top 5 process, the tool brings more structure, visibility, and efficiency to operational management while remaining extremely simple and intuitive to use. One of Shizen's main strengths is its ease of adoption. Its user interface is clear, visual, and user-friendly, allowing teams to quickly get to grips with the tool with minimal training. Another remarkable feature of Shizen lies in its integrated Gemba Walk and problem-solving modules, which significantly enhance communication and organizational learning. The Gemba tool allows managers and teams to capture observations directly in the field, instantly assign actions, ensure systematic follow-up, and drive performance indicators (KPIs). This creates a smooth flow of information between operational teams and management, enabling faster identification and resolution of issues. The problem-solving module is equally impressive. Shizen is fully customizable and integrates all essential quality tools for problem analysis and resolution, such as the Ishikawa diagram (fishbone), the 5 Whys, and other structured root cause analysis methodologies. These tools enable teams to effectively investigate problems, identify their root causes, implement sustainable corrective actions, and standardize best practices across the organization. Over time, this approach contributes to the creation of a valuable and easily accessible knowledge base, helping the company avoid the recurrence of recurring problems, accelerate the integration of new employees, and capitalize on the collective experience gained within different sites and departments. The integration capabilities via API are also particularly easy to use. Shizen can be easily connected to other digital tools and business applications used daily, facilitating smooth data exchanges and the automation of many processes. This interoperability allows for the construction of a more connected digital ecosystem, reducing manual entries, improving data consistency, and increasing overall operational efficiency. Finally, the support offered by the Shizen teams is remarkable. They are always available to help us develop our skills and make the most of the platform. Moreover, they actively consider our feedback and suggestions to continuously improve the solution and better meet user needs. A special thanks to Pierre for his exceptional support, responsiveness, and essential contribution to the success of our projects. Shizen is much more than just a digitalized Top 5 board: it is a true lever for Operational Excellence. Its combination of simplicity, efficiency, and powerful management features makes it an indispensable tool for organizations looking to strengthen their performance management, increase team engagement, and accelerate their continuous improvement efforts. I highly recommend it to any company committed to a Lean and Operational Excellence approach.

We appreciate the ease of use of Shizen and the ability to quickly configure its features. This saves our teams time and allows them to work on other topics.