Sheptric

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Sheptric gives every shopper a salesperson. The AI chat agent understands vague questions — “a gift for my 8-year-old who loves dragons”, “ink for my HP OfficeJet” — asks one clarifying question when it needs one, and recommends only real, in-stock products from the store’s live catalog. It tracks orders, answers delivery and returns questions from the store’s own policy pages, and upsells the way good staff do. What makes Sheptric different: Grounded, not generic — answers come from the merchant’s catalog, live stock, and published policies; the agent cannot invent products or prices. Custom AI instruments — merchant-specific classifiers built after a free AI-enablement consultation: age classification for children’s catalogs, B2B order lists, consumables replenishment, guided narrowing funnels. Measured, not promised — built-in attribution ties every assisted order to the conversation that produced it; merchants read assisted revenue from a dashboard. Native Magento 2 extension (Sh