ShareLogic Unifi

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ShareLogic Unifi is a specialized eBonding integration platform designed exclusively for ServiceNow, enabling organizations to deploy and manage complex integrations efficiently and at scale. By focusing solely on eBonding, Unifi offers a streamlined and robust solution that simplifies the integration process for developers, customer service agents, and operations analysts alike. Key Features and Functionality: - Flexible Development Environment: Unifi's Integration Designer supports both low-code and pro-code approaches, allowing users to build integrations in hours or days, significantly reducing development time. - Empowered Customer Service Agents: The platform provides real-time notifications of integration successes and failures within daily workflows, enabling agents to address issues promptly without requiring specialized integration knowledge. - Operational Resilience: Unifi ensures message delivery through asynchronous integrations, maintaining business continuity by preventing lost messages. - Comprehensive Visibility: With just three clicks, users can access detailed transactional data, processing logs, and related HTTP requests, offering full transparency into integration activities. - Standardized Integration Templates: Managed Service Providers can create and deploy standardized integration templates, or "golden images," to streamline customer onboarding and maintain consistency across integrations. Primary Value and Problem Solved: Unifi addresses the complexities associated with eBonding integrations by providing a dedicated platform that simplifies development, enhances operational insight, and ensures reliable message delivery. This focus allows organizations to manage integrations more effectively, reduce development time, and maintain high standards of service delivery.