SharedStatus helps businesses keep individual customers informed about ongoing work through one shared progress page. Customers open a link to see the latest approved update and project stages without creating an account or logging in.
Businesses can update stages and progress, review what has changed since the last customer update, and choose when to send an email notification. SharedStatus remembers what customers have already been told, helping teams combine several changes into one clear update. A dashboard highlights pages that need attention.
Add a company logo and custom stages, keep drafts, and archive completed work. The Email Assistant can turn a customer email into a draft reply and a status page. A documented API supports creating pages and updating progress from existing software.
SharedStatus focuses on customer progress communication alongside the tools a business already uses. Typical uses include agency projects, professional services, installations, conveyancing, onboarding, and freight or logistics updates.
The free plan includes one live page, unlimited drafts and archived pages, customer email updates, and custom logos and stages. Pro adds unlimited live pages and the option to hide the SharedStatus footer. Pro costs £9.99 per month plus VAT, or US$14.99 per month. Customers never pay or need an account.
