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Servmetrics

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Servmetrics

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SMS-based customer engagement software for delivery restaurants.

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Verified User in International Trade and Development
UI
Verified User in International Trade and Development
03/20/2018
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Review source: G2 invite
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What Does It Actually Do?

|Servmetrics
Do people actually care about a product that simply analyzes dining experiences? I don't think so. No one's that picky or that disconnected to simply take the time out of their day to use this app. Honestly, the amount of coordination relative to benefit really just isn't worth it. If you're at any restaurant worth its salt, the restaurant would already have you appropriately taken care of.

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What is Servmetrics?

Servmetrics is a customer feedback and analytics platform designed to empower service-oriented businesses to enhance their customer experience. Their comprehensive solutions enable companies to collect real-time feedback through robust methods like quick-response codes and mobile surveys, ensuring that the voices of customers are heard immediately and clearly. Servmetrics provides insightful analytics that help businesses identify performance trends and areas for improvement, fostering better customer satisfaction and loyalty.

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