ServiceDesk

Show rating breakdown
5.0 out of 5 stars
1 review
  • 1 profiles
  • 1 categories
Average star rating
5.0
Serving customers since
Products
Reviews
About
Products
Reviews
About

Profile Name

Star Rating

1
0
0
0
0

ServiceDesk Reviews

Review Filters
Profile Name
Star Rating
1
0
0
0
0
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
10/27/2026
Validated Reviewer
Review source: Organic
Incentivized Review

Time-Saving Automations, with Room for More Messaging Tools

|ServiceDesk
I like the automations because I don’t have time to send follow-ups manually. I can set up automatic estimate follow-ups by email, job confirmations, reminders, and other messages. I can also schedule email marketing campaigns and use the AI to write emails or campaigns for me, which makes my life easier when I’m going from job to job, handling employees, or doing paperwork. I like being able to keep track of customers and see what’s been completed at each property. I can connect Google Calendar and see my jobs on my phone, and I can use Stripe to take payments through invoices. The setup is pretty easy, and the support team helps set up my workspace for free by phone or video and shows me how things work based on how my business runs.

About

Contact

HQ Location:
N/A

Social

What is ServiceDesk?

ServiceDesk is a software company based in Grand Rapids, Michigan, focused on helping service businesses manage and grow their operations. We build practical, easy-to-use tools for HVAC, plumbing, electrical, cleaning, and other service industries. Our platform brings customer management, scheduling, dispatching, jobs, estimates, invoices, payments, and automation together in one place. Our mission is to make business management simpler and more accessible for independent owners and growing teams. With flexible pricing, a free plan, and AI-powered tools like Nova, ServiceDesk helps businesses stay organized, save time, and focus on serving their customers.

Details